Using Empathy to Support Your Grieving Loved Ones

When someone we love has experienced a loss, we may struggle with what to say. Statements such as, “I didn’t know what to say to help,” or “I had such a hard time finding the right words” are common statements. When we extend expressions of empathy to someone who is grieving, it is best to speak honestly and from the heart. Here are a few tips based on the teachings of Sara Murphy, PhD, CT, on expressing empathy to a grieving loved one:

Instead of ... using many “I” statements, such as “I am so sorry,” “I was shocked to learn of his death,” “I couldn’t believe it”

Consider ... employing “you” statements and questions, such as “Do you want to talk about how you’re feeling?” or “You were so important to her.”

Instead of ... making assumptions about the loss and its impact on a survivor by saying “you must be feeling so…” or “normally, people feel…”

Consider ... asking specific questions about how the survivor is feeling and what this loss has meant to them

Instead of ... imposing personal attitudes, values or beliefs, or assuming that you understand those held by the griever

Consider ... asking about and being receptive to the griever’s communicated attitudes, values and beliefs surrounding the loss, which may be altered due to grief

Instead of ... providing unsolicited advice or trying to guide someone through their grief

Consider ... meeting the griever where they are in their own unique pathway of grief

Instead of ... identifying with the griever’s situation by sharing one of your own stories of loss

Consider ... keeping the griever’s loss at the center of the conversation in recognition that they have the right to own their unique story of loss

Instead of ... limiting the griever by saying, “I know how you feel”

Consider ... telling the griever that you would like to understand how they are feeling

Instead of ... shutting down the griever by saying, “I can’t imagine what you’re going through”

Consider ... expressing that you want to understand what they are going through and ask open-ended questions about how they are coping

Instead of ... communicating “silver lining” or “at least” statements such as “at least they didn’t suffer” or “well, she lived a long life”

Consider ... articulating that you understand that no matter the circumstances of death, the griever is experiencing a profound loss and has the right to grieve

In general, to express empathy consider:

  • Practicing listening without distractions
  • Listen more than talk
  • Maintain centered and open body language
  • Keep eye contact
  • Allow for spaces of silence as needed by the griever
  • Ask questions about the relationship, the griever’s feelings and anxieties and ways in which you can help

We hope these tips can help you with communicating empathy to those who are grieving. Remember not to hold yourself to impossible standards because, like grief itself, practicing empathy is a unique process for each of us.

June 16, 2025
“We travel, initially, to lose ourselves; and we travel, next to find ourselves.” – Pico Iyer Traveling can provide an insightful perspective into your life, but when you're grieving, that perspective often widens into something much more. Grief can be isolating and lonely. Traveling can serve as a reminder to yourself that there is a whole world out there outside of the walls of your home and familiar places that may remind you of your loss. A vacation may be the last thing on your mind. However, it can aid in your grieving journey by not forgetting that you are grieving but making it easier to remember good times with your loved one. We’ve come up with four ideal vacations to consider to enrich your heart and soul, melt away stress and have a deeply rejuvenating and meaningful adventure. The Cruise Vacation Being away at sea can be healing for grieving on both an emotional and health level. Nothing says adventure like booking a voyage and being whisked away on a ship to forget about real life for a week or so. On a cruise, you’ll be waited on hand and foot and have access to food around the clock, on board entertainment and an environment of elegance and fun. Plenty of sunshine gives your body a Vitamin D dose, which boosts the immune system and offers natural anti-depressants from positive endorphins. Fresh ocean water also produces positive mental function and respiratory health. As a big plus, there are cruise packages for every budget. You can book anything from a quick 3-day cruise to Mexico or the Caribbean, to a 14-day Alaskan or Mediterranean voyage. The Therapeutic Vacation While there is a time for adventure, for some the grieving journey calls for complete relaxation. In this case, an all-inclusive resort package in a tropical location may work wonders. Perhaps a more budget-friendly option is a getaway to a cabin or bed and breakfast? Many people choose to book stays specializing in therapeutic relaxation and spa treatments. All of these are awesome options if you want to lower the cortisol levels in your body and enjoy the soothing relaxation of treating yourself. In the United States, locations like Colorado Springs, Colorado, and Asheville, North Carolina can offer plenty of rest and relaxation. If you’re thinking of adding stamps to your passport, the Icelandic or Irish countryside can rejuvenate you. The Physical Activity Vacation Many people choose to grieve by engulfing themselves into rigorous physical activity. This is a great way to de-stress while improving your health and adding years to your life. Some people might choose vacations with world-class fitness centers or challenges, while others prefer to embark on natural physical challenges including climbs, hikes, and trails. Climbing Japan’s Mt. Fuji not only to physically exert yourself but also to boost your emotional health through confronting and conquering a challenge. You’ll have stories for life when you decide to explore natural rainforests or go kayaking through British Columbia or New Zealand. The Sight-Seeing Vacation Taking in breathtaking monuments, structures or natural wonders do a lot to expand your horizons and touch your emotions. These vacations work to put life and the world into perspective, which is essential in any grief journey. There are countless sights and landmarks to see. A trip to check out the Grand Canyon, Eiffel Tower, New York Skyscrapers, Swiss Alps, Great Wall of China, Pyramids of Africa and the list goes on. You can’t go wrong with any of these vacations. Comb through them to see which touch your heart and fill needs that will help your mental, physical and spiritual health.
May 12, 2025
As we approach Memorial Day, we’re reminded that this day is more than just a long weekend or the unofficial start of summer. It's a solemn occasion—a time to pause, remember, and reflect on the extraordinary sacrifice of the brave men and women who laid down their lives in service to our country. Memorial Day is about honoring those who never came home. It's a day to recognize the weight of freedom—the cost of which has been paid in lives lost on battlefields near and far. From the beaches of Normandy to the deserts of the Middle East, these heroes fought not for recognition, but for a cause greater than themselves: the preservation of liberty and the protection of the values we hold dear. But our reflection doesn’t stop there. While Memorial Day specifically honors the fallen, it's also an opportunity to acknowledge the living veterans and active service members who carry the burden of memory and continue to serve with courage and dedication. Their stories, resilience, and sense of duty remind us what it truly means to serve. This Memorial Day, let’s remember with gratitude, honor with intention, and live in a way that reflects the depth of their gift. To all who have served—and to those we have lost—we remember you. We honor you. We thank you.
April 28, 2025
Grief is one of the most universal yet deeply personal experiences we go through as human beings. Whether someone is mourning the loss of a loved one, a relationship, a job, or even a long-held dream, the pain can feel isolating and overwhelming. If you’re reading this, chances are you care about someone who is grieving and want to know how to support them in a way that is loving, respectful, and helpful. That’s a beautiful first step. Here’s a guide to approaching these delicate conversations with empathy and grace. 1. Be Present More Than Perfect You don’t need the perfect words. In fact, there aren’t any. Trying to "fix" their grief or offer silver linings can unintentionally minimize their pain. Instead, focus on showing up. Your presence—physically, emotionally, or through a simple message—speaks volumes. Sometimes, "I don’t know what to say, but I’m here for you" is exactly what they need to hear. 2. Avoid Clichés and Platitudes While phrases like "They’re in a better place" or "Everything happens for a reason" may be well-intentioned, they often feel dismissive to someone who is in deep pain. These kinds of statements can imply that they shouldn’t feel as bad as they do, which can create guilt or frustration on top of their grief. Instead, try: “This must be incredibly hard.” “I’m so sorry you’re going through this.” “I’m here with you, no matter what you’re feeling.” 3. Follow Their Lead Grief doesn’t follow a timeline or a template. Some people want to talk about their loved one. Others might not be ready. Some may want a distraction, while others may want to sit in silence. Let them set the pace and the tone. Ask open-ended questions like: “Do you feel like talking about it today?” “Would it help to share some stories, or would you rather sit quietly together?” Respect their boundaries without pulling away. 4. Be Comfortable With Silence Silence can feel awkward, especially when we want to offer comfort. But for someone grieving, the space to simply be—without needing to explain or perform—is a gift. Just sitting with them, holding their hand, or being a quiet presence can provide deep comfort. 5. Offer Specific Help Instead of saying, “Let me know if you need anything,” try to offer something concrete. Grieving people often don’t have the energy or mental clarity to make requests. Try: “Can I bring you dinner on Tuesday?” “Would it help if I took care of [a specific task] for you this week?” “I’m going to the grocery store—what can I pick up for you?” Even small acts of service can be a huge relief. 6. Don’t Rush Their Grief Grief has no deadline. Just because time has passed doesn’t mean the pain is gone. Continue checking in—on anniversaries, holidays, or random days. A quick “Thinking of you today” message can mean the world. Let them feel what they feel, when they feel it. Your steady presence can be a grounding force in a time when everything else feels uncertain. Supporting someone who is grieving isn’t about having the right answers—it’s about showing up with your heart open. Be gentle. Be kind. Be patient. Grief is messy and unpredictable, but knowing they’re not alone makes all the difference. The best thing you can offer isn’t advice—it’s love
April 23, 2025
Throughout our lives, we plan for significant events. We plan for retirement to ensure financial security in our later years. We meticulously plan weddings to celebrate love and commitment. We save for education expenses, investing in our children’s futures. And of course, we plan vacations to create lasting memories with those we care about. These plans allow us to live life fully, knowing we’ve prepared for what’s ahead.
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